Hipath 3350 v6 help configuring DID (french SDA) - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

eltorio · 06-19-2008, 11:07 AM

Hi everybody,
I'm totally new to hipath, I'm trying to install it... The only problem I have I cannot make the Direct Inward Dialing working.

First I made a reset to factory settings, and an initialization for France
I'm in france with 2 T0 sets in PP mode, in the Settings/Set up Station.../Station for each station I put the corresponding phone number (called SDA in France) in the DID column and the same number in the CLIP column.
My problem is when I call any DID number only the station #11 rings ! And when I call an external number the number configured in Settings/Line/Routes/PABX Number Outgoing is sent !

Can someone help me?

Thanks a lot

OBT · 06-19-2008, 01:13 PM

How many digits have you put in the did table. you will anly to put in the last 4 digits of the telephone number for did ( this could be different in france, you could ask your phone provider how many digits are sent). the clip is only for outgoing calls and in trunk settings> route parameters>change number and type outgoing from pabx to unknown

eltorio · 06-19-2008, 01:37 PM

Thank you for your answer,I put 10 digits ,and test also 9 digits because "normally" in France we use EuroISDN VN7 and ... 9 digits,I'll try tomorrow

OBT · 06-19-2008, 03:43 PM

We use euro isdn here as well and Eircom only send last 4 digits of phone number to system

eltorio · 06-20-2008, 02:39 AM

I'll call France Telecom this morning... Do you have the service manual for V6? We only have those for V1 !!! coming with our older PBX

OBT · 06-20-2008, 03:17 AM

I have V6 Manuals. do you have v6 manager e as the help files are good.
Do you have a block of ddi's or are you using the 4 telephone numbers that come with the 2 boxs, if not ddi/did then you may need to strip the numbers in routes>pabx numbering and enter country code ie 33 and local eara code ie 660 and then the pabx number ie 12345 then the last 4 digits would go in station did table.

eltorio · 06-20-2008, 04:26 AM

It works! Thanks a lot, I have manager V7 and only the US doc asse_usa.chm comming from another version! I'll ask my colleague for the CD

eltorio · 06-20-2008, 09:51 AM

So after searching everywhere we only have doc for V1.2->V2.0 in CHM or HTML format. Could you give me a copy of yours?

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