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Old 06-06-2008, 03:10 AM   #1 (permalink)
alexander
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problem with keysystem & atnd console

good morning,

i've a problem.
I've a optipoint configured as kesystem (4500), when this stn is busy in primary line with atnd console (4599) and i receive a call to my second line (4506), i can't answer a call pressing the line button to the display appear "on hold not possible" , i can't put on hold the atnd console with the automatic hold (this is one of service of keysys). The only way is using menu to conferme at the voice "consultating?".

how i can put on hold the atnd console pressing the button of incoming call to the second line?

Do you have any tip, for this problem.
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