Help: unknown time on optiPoint - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

Jester · 06-04-2008, 02:38 AM

Hello all.

We have a HiPath 3800, configured with digital lines (optiPoint 500 series) and analog lines. When we call specific lines (digital, analog) from optiPoint device, we can see an counting time but no abonent name (for ex., it shows 28 : 40 : 30 and seconds counting)

Station is configured to show a name of subscriber and phone number. Manager E shows no difference in configuration in those specific lines, and lines with normal behaviour.

What feature (or bug

) it can be? Recently we added two analog abonents with similar rights. When we call first, we see namer of subscriber, when we call second - counting time displayed.

Please help

OBT · 06-04-2008, 03:02 AM

Check in station view, activated features, and see if suppress calling id is checked

Jester · 06-04-2008, 06:23 AM

Quote:

Originally Posted by OBT

Check in station view, activated features, and see if suppress calling id is checked

Supress calling ID is disabled on all lines.

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