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| Hicom/HiPath Ask Questions and Find Answers for Hicom/HiPath |
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| | #1 (permalink) | ||||||||
| Junior Member ![]()
Rep Power: 0 ![]() | Optipoint handsets I have a Hicom 300h which only have seen use optisets on it. I have alot of users wanting to go to the optipoint handsets but dont know wether they are plug and play or do i need to check software version.....? In the administration application cm-win it only has options for optisets. | ||||||||
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| | #2 (permalink) | ||||||||
| Moderator ![]()
Location: Sydney, Australia Rep Power: 6 ![]() | I am using the Optipoint 500 standard with key module - No problems at all using or programming in cm-win. I couldn't get the headset adapters anymore for the optiset advance so was forced to start buying the optipoints - Not that I mind I think they are a better phone for the user anyway. Haven't seen or tested the Advance model, as it has the 19 feature keys not sure how it would go. I am on version 3 software and are currently looking at upgrading my 300H to a HiPath 4000 (software and processor). | ||||||||
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| | #3 (permalink) | ||||||||
| Moderator ![]() bobmay has no status.
Location: Pittsfield, MA Rep Power: 6 ![]() | You program the extra 7 keys on the Advance model using the first seven key module buttons in LC-Win. I have many of these, and they work fine on my 300H. However the displays on the Optipoints die in one to two years. The pixels slowly die one at a time over time until the display is unreadable. I have been swapping out Optipoints regularly for years. Fortunately they are covered under my Siemens service contract. I read recently Siemens has stopped replacing the whole phone, and now just sends replacement displays. | ||||||||
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| | #6 (permalink) | ||||||||
| Junior Member
Location: Lancahire, Gods Country Rep Power: 0 ![]() | Siemens are difficult to deal with. Fast repairs can be sort at Repairs@internalcomms.co.uk. Repairers for Siemens, Boards, Complete Systems the lot | ||||||||
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