HiPath 3350 incoming call restriction - VoIP / PBX Info Forum for Avaya / Nortel, Cisco, ShoreTel, Panasonic and other manufactuers Tech Tips Community

privi · June 26th, 2007

Hi

Do you have any ideas how to fix this please?
PBX is Siemens HiPath 3350, phones opti point 500 st.
One of our phones is not ringing when there is incoming call. I can make any calls from that phone, but I cant receive a call. I can receive an internal call of course and it's ringing. I'm 99% sure its a programming issue and it's something simple. But I respect the PBX settings and am scared to do experiments

I tried *95 -> 15 Call Barring -> 1Trunk Access Day -> I selected the proper station - bbut the access is FULL

Are there any other options how to restrict user from incomming calls?
Thank you for your reply

aj1104 · July 1st, 2007

i assume that all inbound calls ring in to a hunt group which in turn rings all phones. if this the case check the groupto see if that device is in the group. that should solve your issue.

***Danbhalah*** · July 2nd, 2007

I presume you did #0 to reset the phone with any manual diverts?

privi · July 2nd, 2007

I did not do #0

It was like I wrote for a long time (I think from begining, cause company wanted to restrict one guy who rents a room in our office - not to bother him with incomming calls)... I'm in this company just 5 months and think it's waste of money to take a maintenence agreement for > L700 just to sort that out...

Thanks for info

... I'll try to check the hunting group

privi · July 6th, 2007

Thanks for the hunting group tip aj1104. It's working fine now

I've added station #18 to group 31, 32, 33.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Routing And Call Restriction	frozenarrow	Meridian Systems	6	June 19th, 2007 01:27 AM
Hipath 3350 - Master/Slave extension configuration	Kirby	Siemens	0	March 27th, 2006 12:48 AM
Hipath 3350: Software needed to dump call data?	mheathcote	Hicom/HiPath	2	November 30th, 2005 03:23 PM
Urgent help needed with Siemens HiPath 3350	Glyn	Hicom/HiPath	1	June 5th, 2005 11:06 PM
RE: Call Restriction	crossbar50	Meridian Systems	5	May 2nd, 2005 08:21 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)