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 05-24-2007, 07:42 AM | #2 (permalink) | ||||||||
| Moderator   sepay has no status.
Rep Power: 3  Country:  | Hi Kadlman, MD110's call center capability ranges from different combinations of products of Ericsson. 1. Solidus E-care - IVRS of ericsson, reliable and easy to manage, but suggest not to install on a win2k server. check compatibility on win2k3. 2. MD110 call center hardware - consist of digital phones, digital cards(for md110 magazine? I have maintained one before, having some problems with the server of solidus ecare on win2k server, according to apac support, the problem is with the platform again. I havent tried genesys, please post on the Genesys trends for more info. regards, sepay | ||||||||
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