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Old 06-08-2007, 11:54 AM   #1 (permalink)
Doghart
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IPK ccis, no msg lamp on one ext

I have both switches up & running with VM in the main site.

All the ext's are fwding to vm correctly and have msg lights working, with the exception of one ext.

Calls fwd to his mailbox ok but his lamp never comes on.

I have checked his mailbox setup at the main site and lamps are turned on.

I am missing something?

D
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Old 06-14-2007, 09:05 PM   #2 (permalink)
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Try inserting the extension number in the message wait notificaton area in the bottom. The extension number is to replace the 'X' (which in essence is the extension number).
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Old 08-05-2007, 04:20 PM   #3 (permalink)
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Also try setting the message lamp status to off in the subscriber screen. Sometimes VM thinks the light is already on and will not set it again.
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Old 08-08-2007, 08:30 PM   #4 (permalink)
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Thanks for the ideas.

All I had to do was delete the vm box and re-add it. All is well now.

D
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