 06-03-2006, 01:12 PM | #1 (permalink) |
| Junior Member | Help with Elite Mail FMS/VMS I bought a used Electra Elite 48/192 with FMS/VMS and had a phone tech install it. We cannot figure out how to get into the main company greeting to change it. The previous company had it set up so that all lines went directly into one voicemail box. That would be ok, if we could record our company name. I have the Job Specs Manuals and Voicemail User Guide, but no CD. Can anyone give me information on how to access this? |
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| 06-09-2006, 05:46 PM | #2 (permalink) | ||||||||
| Moderator 
Rep Power: 3  | Are you using Co-sessions software to access the Voicemail? If not, do you know if one of the mailboxes is set up as a system admin box? If you don't know if you have access to an admin box or have the co-sessions software you can try dialing 632 (NEC) from the MAIN greeting to access the main system manager mailbox. Once you access this mailbox you can access system manger features by either pressing "0" or by pressing >>>> and then MGR on the softkey menu. If you are prompted to enter a password after you dial 632 you may be out of luck, you will have to contact NEC to reset this password to gain access to the admin features. D | ||||||||
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