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Old 02-20-2006, 09:53 PM   #1 (permalink)
R3LZX
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Transfer to VM

I have set up in VM Pro a simple call flow taht uses a conditions editor and then goes to two optional transfers one inside and one outside. the system wont transfer the calls outside when a call comes in from the outside (it is so that the calls goto answering service automatically after hours) I have tried everything is there anyone that can help me with this simple problem?

Thanks in advance
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Old 02-21-2006, 10:38 AM   #2 (permalink)
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Cant transfer calls outside of system automatically

Do you have Trunk-to-trunk transfer and Callforward-offnet checked yes in the relevant COS?
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Old 03-05-2006, 09:45 AM   #3 (permalink)
R3LZX
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Avaya tier 3, 4 for this

trunk to trunk was set in system, however since this is a voice T-1 and it is a loop-start IP Office will not allow it. this had to go all the way to Avaya tier 3, 4 and get tested in the lab.. Customer is getting T-1 set to ground start to make it all work, i am through banging my head against the wall.

did not work on 3.1 (29) nor on 3.1 (4X)
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Old 03-06-2006, 12:30 AM   #4 (permalink)
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This is new to me, I am afraid. Over the years I have installed hundreds of T1s and have never used the term ground-start or loop-start at any time associated with a T1.
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Old 03-11-2006, 11:09 PM   #5 (permalink)
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Ditto. My guess would have been trunk to trunk etc... being allowed. Proper COR...?
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