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| Definity Support Definity Servers Support |
| Tags: appearance, bridged, coverage |
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| | #1 (permalink) | ||||||||
| Junior Member
Location: Willy Wonka's Chocolate Factory Rep Power: 0 ![]() | I have to set up 2 phones in the following manner: Phone A has an Admin, phone B, with mirrored extensions. When calls come into phone A, they need to ring a couple rings on A, then if no one pick up, they need to ring on both A and B, then go to the Cover path of A. I have a phone already set up in a similar manner, and did not use coverage paths, but just bridged appearance on Phone B of A's extenions.....besides setting Bridged alerting on B...is there anything else I need to do to have this scenario work? Currently on my 2 phones they both ring simultaneously and I need have A's ring first.... Help, I need this quickly!!! Appreciate any help. Thanks, Jimmmaaa | ||||||||
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| | #2 (permalink) | ||||||||
| Junior Member ![]()
Location: Netherlands Rep Power: 5 ![]() | whow, i cannot find any logic in your issue. Tell me why first ring on a. than on a+b and then goto cover of a? I have the deal, Assign a vdn with the extension of A, let the vdn route to an extra station, lets say station 100. station C. Bridge the station with the station A on appereance 2. Station C gets a coverpath to go to a VDN you assign. This VDN routes to Station A which has appereance 1 bridged to station B. Station A has a cover path to the desired sestination | ||||||||
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| | #3 (permalink) | ||||||||
| Guest
| Give this a shot.... create a coverage answer group. add cover ans next. Then put the 2 extens (A+B) in that group. If you haven't used answer groups it will default to cover answer group 1 or "c1". Create a coverage path for the primary extension A, say it's extension 1020 -- add cover path 1020 (I like to match coverage paths to extensions) and set c1 as the first point on the coverage path after 2 rings. This will ring the phones A+B simultaneously after phone A rings twice. Hope this helps/works. -ajm- | ||||||||
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