VoIP Problems - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

EA6BMECH · 09-29-2005, 11:02 AM

G3Si R11 4620 IP phones.

My IP solution is working fine on the local network. When I call off site to a remote location VIA network, the phones work great. Problem is when I use a digital line to call, I can hear them, but they can't hear me. I only have about 15 phones deployed, so we're small in that aspect. The IP voice passed through about 3 routers to get to it's location. Do I have some settings for the MedPro or CLAN that might not be correct?? I have duplex to auto since anyother way didn't seem to help and codec of 729A. I recieved a reply from Tek Tips forum to check the MedPro but didn't say what to look for, just said check the settings on the MedPro.

10-08-2005, 03:41 AM

there is not much to configure on the medpro. How about your hairpinning and ip-to-ip settings? Can you copy and past a screenshot? Tell me something about your network switches. Because its packet swichting its weard that you have one-way audio.

Give us some more info and maybe we can help you out.

EA6BMECH · 10-13-2005, 06:40 AM

Screen shot of what page?? Send me your email.

EA6BMECH · 10-13-2005, 07:06 AM

How's this?

10-13-2005, 09:29 AM

the mediaprocessors does the ip-voice handling. Please do a list conf all and let me know at what firmware release your medpro and clan board is. There were lots of fw issues in the past. I might expect that this could be a network region problem. Are all the phones in the same region?

EA6BMECH · 10-13-2005, 11:17 AM

Here's the Med and CLAN.

10-19-2005, 10:38 PM

check cisco routers if it supports QOS.

perform station trace so you would have an idea what is happening...why it was denied or what what the problem.

regards!

thetris · 10-20-2005, 02:54 PM

it would be a good idea to upgrade the firmware anyway if you cannot fix this one

check support.avaya.com for firmware upgrade

EA6BMECH · 10-24-2005, 12:49 PM

I'm thinking it's past a firmware upgrade.

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