what do you mean exactly?

Catalytic_Avatar

TTY phone for deaf users only requires an analogue line and there good to go? is this what you were refering to?

EA6BMECH

I've never hooked oneup. Is it just and analog port? hookup and go, or is there more to it. All I know is the customer types on it.

you should contact you TTY hardwar supplier because there a several ways to implement these

We've implemented about 10 of them in several sites, on both Avaya and Nortel and a standard analogue line has worked fine in all instances. So yes, an analogue port should be all you need. If you want to test beforehand just use a fax line nearby and call the translation service to confirm,

good luck :>

C

pedro1928

I am managing a Avaya PBX, it's a Gov. small Call Center and they have been requested to provide service for TTY clients. What is a simple implementation to handle a TTY call. I know there several phones that can be use for this purpose, from a Analog phone model 6221 to Avaya Digital Phones 6416D and some Avaya IP Phones 4610, 4612, 4620 and 4624. I want it simple, but I believe that I need a Avaya special Software installad in the PC in order to answer back the TTY Hearing Disabilitie Customer. What do you recomend me.

MSYoung

The ones that I have seen have all been analog and all had a keyboard like a typewriter. You assign an analog port from the PBX like any analog phone and you do not need to do anything more in the PBX. All the TTY intelligence is contained in the phone.

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