Rhonda

My guess is that you transfer a bridged call into voice mail like you would any other call being transfered directly into voice mail.

This is how we do it...

While the caller is live on the line, hit transfer and dial the audix extension.
You enter the extension, # of the persons box your transfereing them to.
You dial the guess password, # (Find this in system-parameters features.
Press transfer again when the system greeting comes on.

Let me know if it works or if you need more information.
Rhonda
rgurno@wellsmfgcorp.com

1a22ip

A quick and easy way is to put a goto cover button on the set. Then you press transfer dial the extension press goto cover then transfer

That's my story And I'm sticking with it
ED

kcarlson

But what I really need to know first is how to transfer someone directly to their audix VM. Is there a special number to dial? I'm really new at this.

If I have 1 line bridged to 4 buttons on the phone and I dial the ext from button one, button 2 will ring. I don't want it to ring, I want it to go directly to VM.

Hmmmm.

Thanks,
Kurt

1a22ip

What release is the PBX. If an Admin is on the 1st bridged appeareance and transfers back to the same number all my phones go directly to the first point in the coverage path. If you have an older version this might not work the same. You can change the coverage path to active=y but then the CEO will not ever get a second call. I would think before doing this.

ED

RichardMorris

Create an extension like this:

Extension: 2299
Type: 2500
Port: X
Name: Quick Message (or whatever sounds good to you)
Coverage Path 1: 11 (My coverage path 11 goes immediatly to AUDIX)

Create a subscriber in VM.
Call it Quick Message (or whatever sounds good to you)
On page 2 under PERMISSIONS
Make it - Type: auto-attendant
On page 3 (lets see if I can cut and paste this...)
SUBSCRIBER AUTOMATED ATTENDANT MENU

Allow Call Transfer? n

Button Extension Treatment Comment
1: e call-answer
2: e call-answer
3:
4:
5:
6:
7:
8:
9:
0:
Timeout: 2299 transfer
Length Of Time-Out On Initial Entry : 5

"e" goes on the line where your extensions are. Our extensions start with 1 and 2.

You'll need to create a greeting like. "Please dial your parties 4 digit extension and # now"

Now, the Admin has W on the phone. The boss is not available. "Please hold Mr Bush, I'll transfer you into his voice mail". Push transfer, dial 2299, put in your boss's extension #, and push transfer (or hang up if your switch is set up to do that).
This is also good when you want to get a message to someone without having to talk to them....

Richard

SCreech

as always Mr. Morris, you da man. Quick message is the answer the guy is looking for. I always use X2000, but I can't tell you why. :wink:

thank you Screech,
You don't have to know it, you just have to know people who do.

"I always use X2000, but I can't tell you why"
How bout, Stuck in the 90's.... :wink:

Richard