Partner Mail VS - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

05-26-2005, 10:55 AM

We have the partner mail VS R5, we haven a menu prompt setup, what we now want is the ability to say in thay prompt of the auto attendant," for spanish press 2" at the begining, and if they do not hit two the menu prompt continues in english, but if they do hit two the menu promt continues in spanish.

thanks

05-27-2005, 07:49 AM

TouchToneTommy · 05-27-2005, 08:47 PM

The VS R5 already has bilingual capability built in. From the system administrator's mailbox, set the language mode to bilingual, set the primary language to English, and the secondary language to Spanish.

Then instruct your callers to press *1 to switch languages. The *1 is built in, you can't change it.

06-06-2005, 08:30 AM

then how do i record the secondary message? The spanish version of the operator.

thanks!

TouchToneTommy · 06-06-2005, 08:33 PM

Go to http://support.avaya.com and download the manual

Once you have put the system in bilingual mode, you will be prompted to record the message in the primary language, and after it is approved, you will be prompted to record it in the secondary language.

Or, contact your vendor for support.

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