 03-23-2005, 05:24 PM | #5 (permalink) | ||||||||
| Junior Member 
Location: Meridian, MS Rep Power: 5  | We have BCMS. Hunt groups, no vectoring, basic, basic. I use duct tape, cross connect wire and, smoke and miroors to make it work. I have a lot of questions, like. Since our agents log into two splits at the same time, when I do a report such as list bcms agent xxxx will the numbers reflect a summary of both groups. I suppose it has to... I'm going to try to attach a shot of my screen | ||||||||
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| 03-23-2005, 05:28 PM | #6 (permalink) | ||||||||
| Junior Member 
Location: Tolland, CT Rep Power: 7 | Yes list bcms agent XXXX will provide traffic for ALL splits which the agent is assigned to. I hear you about the duct tape, string, smoke and mirrors. But it's good training with this stuff....it makes you think outside the box to get solutions working...then when you have the more robust stuff it's A) easier to understand and B) it increases the box for you to think outside of. Good stuff! | ||||||||
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| 03-23-2005, 05:38 PM | #7 (permalink) | |||||||||
| Junior Member
Location: Meridian, MS Rep Power: 5 | Quote:
Thanks Richard | |||||||||
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