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| Guest
| Remote Service Observing We are merging two of our offices that both have Merlin Legend 7.0 systems into one large system. Both offices have 20 voice analog trunks, and 48 extensions. We are planning to have 46 voice trunks with about 90 users (to start). We are adding two T1 ISDN PRI circuits to replace the 20 analog lines in each office. We are also adding DIDs on that. The phone company is supplying us a 7-digit DID on the lines. I assume that I can use the dial plan feature on the PRI curcuits to "delete" the 3-digits on the beginning of the phone numbers,and make a valid match to an internal extension number, right? Second, I am planning on grouping all of our 46 trunks into a large group that all users make outbound calls on. I am thinking that on each station, I will just put about 3 or 4 SA buttons on the phones so they can have about 4 concurrent outbound/inbound calls. Question is... how can I get that type of solution to work? I have read up on "line pools," but I don't think that will work, because I read somewhere that there is a limit to the pool that it can only be on 64 buttons in the building, right? If I just had SA buttons on everyone's phone, then I wouldn't be under that 64 button restriction, correct? And if I did just have SA buttons on the phones, could I setup a dial code that when a person picked up their phone and dialed "9," they would automatically get one of the 46 lines in our PRIs? Hopefully that made sense. Much thanks.... Andrew | ||||||||
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| | #2 (permalink) | ||||||||
| Guest
| Dial "9" group in Merlin Legend? On a side note to my previous post, can I renumber a pool (perhaps pool 70 - the main pool number), to be pool "9"? So, if a user picks up their SA button and dials "9," they will get the renumbered pool? Then, take all 46 trunks within the two new PRI Circuits I am having setup, and put all 46 trunks into the newly renumbered pools? Also, I have not chosen my DID numbers yet. I want to renumber my internal extensions to my external numbers (the last four digits). Is there any suggestions of digits I should select? Like only numbers that start with a 2, 3, or 4. Are there any restrictions in renumbering my current 2-digit extension numbers to 4-digit numbers? Or, can I only renumber 3-digits extension numbers? Much thanks, Andrew | ||||||||
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| | #3 (permalink) | ||||||||
| Junior Member
Location: Meridian, MS Rep Power: 5 ![]() | I don't know much about Legends, but I can make some comments. I'm assuming both systems are in the same location? On the DID, the numbering plan is going to be determined by the range of numbers that the teleco is providing. For instance our DIDs run from 1000 - 2499, so my extensions (the ones that can receive calls) are in that range. My ext is 1262 , our prefix is 486, thus my phone number 486-1262. Since it sounds like you're getting to start over, if you can, I recommend arranging your numbers in some logical manner. For instance I like to seperate a block for fax numbers or modems. Hope that helps a little Richard | ||||||||
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| | #4 (permalink) | ||||||||
| Guest
| AUDIX - delete a message Thank you very much for the advice. I believe we are on the same page... so that is a good thing. I was thinking the same as far as separating my faxes and courtesy phones, etc. And, I figured that since the Telco was passing 7 digits to my switch, that I should setup a dialing plan that will delete 3 digits (because I assume that it will delete the first 3 digits, or the prefix), and then match the remaining 4-digit DID to my 4-digit internal extensions. Since I haven't choosen my numbers yet, I am going to request that I get numbers in the 1000, 2000, or 3000 range (preferrably the 2000 or 3000). I figure that since everything else starts representing access codes, group calling, pools, etc (such as pool "70," or line "801") that I should stay on the lower end of the numbering scale. I did read that I could practially renumber everything (including my pools and calling groups), but why put myself through extra work if I can avoid it. The only other question I am now curious about, is the "64-button" representation within a line pool. I read that a pool can only be represented on 64 buttons on extensions. However, I am thinking that I will create the main pool "70," and renumber it to "9." Then, instruct everyone to pickup one of their "SA" buttons and dial 9 to get an outside dialtone (which in reality is the new code number of pool 70). And, since that pool would not be programmed on anyone's buttons of their phones so they would always have to dial the "9" to access that pool, I should not be under that "64 button" restriction... or at least that was what I was thinking. This restriction is important, because we are planning on expanding to have about 170 users within the new building, and I want one pool with every PRI line in it. And, I want to make sure all users that have an extension can access an outside line all the time. Does anyone know if there is any issues with putting ISDN PRI lines that have DID for internal calling into the same calling group people use to make outbound calls? I don't think there is, but just want all my ducks in a row. Again, much thanks with everyone's help. | ||||||||
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| | #5 (permalink) | ||||||||
| Junior Member
Location: California's Central Coast Rep Power: 6 ![]() | You're not going to be able to receive 7 digits on a Legend, so just have the provider send the last 3 or 4 digits. Match your extension numbers to those digits, and the calls will come in fine. Yes, ask for a range that sends 1 through 6 as the first digit, and you'll avoic conflicts without having to renumber a bunch of other things. Copper lines go into pool 70, and the PRI "lines" go into pool 890.You don't need to renumber any pool to 9, as there is already "Auto Route Selection" built into the system, using 9 as the dial out code. All that you need to do here, is put the pools in the routes, in the order that you want them to be used. | ||||||||
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