Splitting PRI with AVAYA PBX to Fax Server. Help! - PBX Info :: Your Free PBX, PABX and Telephone Information Resource
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Old 01-29-2005, 12:57 PM   #1 (permalink)
HBooGz
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Hey everyone.

I'm a newbie to avaya and ISDN PRI technologies. I am planning to move offices and will have TWO PRI ISDN's installed. I have an in house fax server running on an EICON Diva T1/PRI Server card.

How can i split the PRI to have 4 channels dedicated for the fax server and the other 19 handle voice ? What's needed on the avaya PBX, another t1 card ? How will the D-channel operate ? Rather, how do you share the D-Channel between all the channels ?

How do companies , who have an in house fax server, accomplish this on the PRI and PBX side ?

Would an ATLAS 550 solve my problem ?

I don't quite understand the topolgy of a typical PBX setup.. I could use some help as my PBX Vendor doesn't have the slightest idea on how to incorporate my fax server behind the PBX. They mentioned the problem being the D-channel.

Any feedback would be greatly appreciated.
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Old 01-29-2005, 01:52 PM   #2 (permalink)
thetris
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Splitting PRI with AVAYA PBX to Fax Server. Help!

you add another DS1 24/36(T1/E1) card and configure a trunk just with four channels on it.
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Old 01-29-2005, 03:11 PM   #3 (permalink)
HBooGz
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Thanks.

How would the D channel come into play in that scenario ?

Is it a difficult setup on the avaya ?

Two DS1's would already be installed for the TWO PRI coming in ?

Thanks
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Old 01-29-2005, 04:00 PM   #4 (permalink)
thetris
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its not that hard to do. unfortionatly i can not provide you an example of the settings because where i live we have E1 in stead of T1

But anyway, you should first put in a DS1 board in to you carrier, then you must administer the board by the command add ds1 <board locatio>. Now it comes to the right settings. you should read the manual of the T1 pc card you use to discover them.

After you administered the ds1 board, you administer a signaling group with the command: add signaling group ne. You must fill in there the specific d-channel of the ds1 board you administered, after you changed the setting"associated d-channel" to Y

Once you did this, and all the wiring is connected correctly, the signaling group should be in service. by the command status signaling group <group number> you can check if it is in service or not. if it says level 3 state out of service, it could be you wiring or you ds1 parameters.

If you can manage to get the signaling group in service, you can add a trunk group. Make it a isdn trunk-group and add the trunkmembers that are the ports on the administered ds1 board.

In the field there were ocasionaly times i spend one or more days installing adjunts like this, where the settings i described above where not clear. Things will just not work immediatly sometimes.

Good luck and if you have any questions, just ask.
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Old 01-29-2005, 04:19 PM   #5 (permalink)
HBooGz
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Thanks for the detailed information.

The reason i ask about the D-channel is because i received the following response from my PBX vendor/isntaller about this same question.

"To me it seems like there are 3 options:

1. Have POTS go directly into fax server ( no PRI or PBX involvement) 2. Integrate with PBX (through did's in PBX) this option will require the fax vendor to explain fully how it integrates with our system so we know if the server will be able to receive digits from PBX and to the client) 3. Splitting PRI (I assume this is the option where the card comes into play). We do nothing on the PBX side, and the fax vendor will need to be sure that what they are getting from the PRI is sufficient (ie. D-channel).

I don’t think splitting the PRI will work because of the D channel that is needed for the PBX and the Fax server.



Without speaking with the fax vendor, option #1 is the only one that I can say makes sense right now."


Which to me sounds ridiculous. I'm a LAN/WAN Admin that is just starting to get into the telephony side of things, but that just sounds lame.

I'd like to have enough information to respond back to them with what my options are..

So, theoretically..the Avaya PBX would have two DS1 cards to terminate two PRI's coming in. Now a third DS1 card would need to be installed and configured as a new trunk group. This trunk group would only contain these 4 channels ? Am i good so far ?

Since i'm using inbound DID routing, how would that come into play with a new trunk ?

What would the Pin out connection be from the DS1 to my Fax Card ( Eicon Diva Server T1/PRI ) ? 1..2..4..5.. ?

I'm sorry if i'm asking really simple questions or questions that don't have much cohesion -- I'm trying to figure everything out.

Thanks,

Hs
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Old 01-29-2005, 10:28 PM   #6 (permalink)
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Just get a DSU/CSU and do a drop and insert of the 4 channels to the fax server
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Old 01-30-2005, 04:58 AM   #7 (permalink)
HBooGz
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What programming would be done on the avaya side ? The Eicon Diva server card has a CSU/DSU built inot it..

What is a drop and insert? and is it different than what theris suggested ?

Thanks
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Old 01-30-2005, 12:07 PM   #8 (permalink)
HBooGz
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Thanks for all the responses -- they've been helpful.

Below is the product brochure for my Eicon Fax card. There could be some info within it that would be helpful.

http://www.eicon.com/worldwide/produ...1PRI-NAWEB.pdf

Additionaly, what really happens to the D-channel when i do the split ?
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