jump Queu - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

10-22-2004, 10:17 PM

dear all ,
i have problem here ,
the maneger ask me about strainge thing
we have call center there is VIP skill , he need when the call come from the vip callar ,
the vip call it should jump the queu and go to Agents as soon as
plz can any expert point me how to do that .

thanks in advance
mahmoud

sjforcum · 10-22-2004, 11:03 PM

Mahmoud-

When the call is queued to the VIP skill in the vector, you just need to change the priority to high. It's probably set as the default (medium).

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