 08-23-2004, 09:40 AM | #1 (permalink) | ||||||||
| Junior Member
Location: New Jersey Rep Power: 0  | ASA its a great tool We just bought a new phone system and having some issues. We installed the ACS processor unit into slot 3 of our 5 slot carrier. Everything works fine with this. We then purchased the Partner Messaging R7.0, and attempted to install it in slot 5 as recommended. The status LED remains lit amber, instead of green. Tried several reboots, remove and replace the slot card and the unit. No good. Tried putting it into slot 1 of the carrier, and it boots up, led turns green as it should. HOWEVER, when dialing the VM extension (777) it just rings and rings. We assigned extension 22/23 to the VM Hunt Group 7. Is there some rule against putting it into slot 1 in the carrier, and any idea why it wont boot from slot 5? Any help greatly appreciated! | ||||||||
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| 08-23-2004, 11:32 AM | #2 (permalink) | ||||||||
| Junior Member
Location: New Jersey Rep Power: 0 | Partner Messaging R7.0 with Partner ACS OK, got the voice messaging working. Turns out the extensions are 18-21, not 22-25. Another question though, is there a way to program the system to have certain options wehre the incoming call rings on all of the phones. For example, if a caller was to select option "3" it would go to a specific phone, but if they select option "8" we would like it to ring everywhere. Any help appreciated as always. | ||||||||
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