Need to Import Info into CenterVu CMS? - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

Jamesestes · 06-10-2004, 06:15 PM

I was wondering if anyone knows of any product that can import A LOT of data, such as VDN, Vectors, into CenterVu CMS. We may be converting from 4 digits to 5 digits and we have a ton of VDNs at 4 different call centers.

Thanks,
James

07-23-2004, 10:30 AM

CMS runs on an informix database, if you can get Avaya to give you access to the D-base and tell you what the Table structure is you may be able to import/export the information, otherwise you may have to rely on them to do this for you.

Good luck.

Jamesestes · 07-23-2004, 10:34 AM

Hi John,

I did find a solution to this. A comapany called UtilCall has a beta product that we are using to do this. The have some other good products as well. Call Flow Extract and DocIt, both of these can extract a ton of useful info out of the Avaya PBX.

Thanks again,
James

mclellan · 05-11-2005, 08:52 AM

Their final version was just released with an option to synch your CMS Data Dictionary items with your PBX or by bulk.

mclellan

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