Need to Import Info into CenterVu CMS? - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

Jamesestes · 06-10-2004, 05:15 PM

I was wondering if anyone knows of any product that can import A LOT of data, such as VDN, Vectors, into CenterVu CMS. We may be converting from 4 digits to 5 digits and we have a ton of VDNs at 4 different call centers.

Thanks,
James

07-23-2004, 09:30 AM

CMS runs on an informix database, if you can get Avaya to give you access to the D-base and tell you what the Table structure is you may be able to import/export the information, otherwise you may have to rely on them to do this for you.

Good luck.

Jamesestes · 07-23-2004, 09:34 AM

Hi John,

I did find a solution to this. A comapany called UtilCall has a beta product that we are using to do this. The have some other good products as well. Call Flow Extract and DocIt, both of these can extract a ton of useful info out of the Avaya PBX.

Thanks again,
James

mclellan · 05-11-2005, 07:52 AM

Their final version was just released with an option to synch your CMS Data Dictionary items with your PBX or by bulk.

mclellan

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Bitronics Resource Telephone Company Info	ecglstec	Technology Chat	1	08-31-2003 08:36 PM
Help! PBX info	nike	Technology Chat	9	08-29-2003 01:15 AM
Help!! Any Avaya PBX, Edify IVR,..Info needed!!	outrun	Definity Support	4	07-30-2003 10:53 AM
ITG Question	Spanton	Meridian Systems	3	05-01-2003 11:31 AM
2nd Line Calller ID info sent is wrong	CKIRK	Meridian Systems	7	01-11-2003 10:33 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)