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Old 04-28-2008, 09:33 AM   #1 (permalink)
rbenip
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Link 1 on TN799DP stuck on Restart

All, I have done all the resets and releases I can do with the link. I'm thinking to do a >reset system , you guys think this is the best bet to start this link again? It's been trying to restart for a week now.
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Old 04-28-2008, 11:18 AM   #2 (permalink)
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Have you tried reseating the card?
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Old 04-29-2008, 09:06 AM   #3 (permalink)
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We have reseated the card. Went through the same. This is a new card too. We have a G3si running in V 11 pretty old stuff. When I do >status link it comes out as restarting under status and has in-service/idle in service state. All the other data is loaded correctly. One thing I did today, I did another >test port and it came up with ETH-Prt Error Code = 7 but could not find in any of my documentation.
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Old 04-29-2008, 11:12 AM   #4 (permalink)
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Is this a brand new card or are you replacing an existing card?

If it is a new card have you done all the programming for it?

Is it added in node names, ip interfaces, is the data port added?

What is link 1 supposed to be doing?
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Old 04-29-2008, 03:45 PM   #5 (permalink)
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I am not sure on this one, but from the error code it looks like it is trying to state an ethernet port error. Per what Marty stated, have you double checked your programming and is everything wired correctly? I am going to guess that there are no license issues.

I hope you figure this out and let us know what the error was.

Good Luck,

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Old 04-30-2008, 08:48 AM   #6 (permalink)
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In reply to Y'alls questions:

Is this a brand new card or are you replacing an existing card?

We just replaced a suspected bad card

If it is a new card have you done all the programming for it?

Checked all the programming, Port 17 on the TN799DP is assigned. All checks good

Is it added in node names, ip interfaces, is the data port added?

All of these were previously programmed, everything checks out good

What is link 1 supposed to be doing?

Link 1 is our port into the switch for network management data and remote access

Our IT folks has a router on this link and this was the original complainant, they said that they did not have a link light on the router and they had the switch tech replace the card ( After doing their troubleshooting on the router). When they replaced the card they had the same problem. I suspect that the original problem was this card was stuck on restart. When they replaced it there was no change in the problem. Then that's when they gave me the trouble.
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Old 04-30-2008, 11:23 AM   #7 (permalink)
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Have your network guys verify that the router port that your CLAN is attached to is locked to 10M/half duplex. Also make sure that the CLAN is also set for this speed. Do not use autosensing at either end.

Does this do anything?
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Old 05-07-2008, 06:41 AM   #8 (permalink)
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CLAN is on 10Mbs/ Full Duplex (as requested by the IT guys), autosensing is set to no. still no joy.
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Old 05-08-2008, 03:03 AM   #9 (permalink)
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It needs to be 10M half duplex. This not a decision your IT guys have control of.
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Old 05-19-2008, 03:43 AM   #10 (permalink)
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OK guys, have changed to half duplex and the router to half duplex also. Still no go.
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