sjforcum

I do not believe you can add fields to that table.

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Moderator - Avaya / Lucent Definity Boards

Jackie

I called Avaya. They said that once you've entered the limit of 25 Incoming Called Numbers, you're done.

sjforcum

Jackie -

How about using a vector to redirect the incoming call to a different voice mailbox?

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Moderator - Avaya / Lucent Definity Boards

Jackie

Here's what I'm trying to do. We are setting up Cisco's CallManager at our branches to work with the Definity at HQ. I have to assign each voice mailbox in Audix a phantom extension in the Definity. This works fine because I have the phantom ext in Definity set with a coverage path to voicemail. Once it hits Audix, it goes to the auto attd routing table and routes the phantom extension to the correct mailbox. Now that I have fully used up the routing table, I need to think of another way to route these phantom exts to the correct mailbox. The reason for this is because the CM can't pass the same digits back once the call goes through, hence the phantom exts and routing. Pain in the butt, but something I need done by tomorrow morning. Avaya suggested I set the phantoms up as an Auto Attd with a timeout to the valid mailbox. I am trying to set this up, but having no luck.

sjforcum

Jackie-

Do you have vectoring? If so, this will be easy.

I've used auto attendants in the manner Avaya has recommended to you, but it's not ideal since the caller will hear some type of announcement....

Let me know about the vectors....and we'll go from there.

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Moderator - Avaya / Lucent Definity Boards