phonetech1

Hi,
I am trying to add an XM24 module to a 6416 phone on an S8300 Rel 3.1 and it doesn't work. It came with 1151C power supply. I am using a straight thru 8 pin cable from the power supply to the phone, the standard line cord is plugged in the line jack on the power supply and the six conductor cord connects XM24 to XM 24 jack on a phone.

In the system software on page 1 expansion module is set to yes, and I programmed a couple of features such as date-time and headset on the XM24, but nothing works.

I tried different phones, different models of power supplies, even tried it on our old Definity G3, but still can't get it to work.

Is there any way to test this module? I realise it can be defective, but I don't have another one to verify that for sure and getting this module back is my last resort.

Thanks