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Old 02-02-2007, 06:47 PM   #1 (permalink)
smetse
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strange thing with attendant console

The receptionist has told me that sometimes she sees this strange thing on her attendant console display while there are no incoming/outgoing calls in place.

ACA Long 22-007

The number may be different every time.
Can anyone help me figure out what is happening?
G3si v8.2
Thanks.
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Old 02-03-2007, 12:08 PM   #2 (permalink)
berto
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Just a guess as I'm a new pbx admin....

I believe ACA stands for automatic circuit assurance and it's common to set the attendant console to receive these messages.

I believe the numbering indicates the trunk group access code and then the trunk group member.

Might want to look at your errors / alarms log to see if anything is in there.

You can also find documentation on avaya's site regarding ACA.

Hope this helps you a bit.
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Old 02-05-2007, 03:32 PM   #3 (permalink)
smetse
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berto,

Thank you very much.

In two first days of February, this happened 18 times.
Is anything wrong with the system?
When I run disp alarm/errors, I do not see anything wrong… And this trunk group has maintenance tests field set to Y.
What should I be doing about these ACA calls?

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