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| Definity Support Definity Servers Support |
| Tags: available, ports |
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| | #1 (permalink) | ||||||||
| Junior Member
Rep Power: 0 ![]() | New to the board - looking for very basic info for our G3SIV6. We've had several admin's over the years (12 year old switch) and documentation has definitely suffered. What's the easiest way to determine all "Disconnected" ports - from Digital cards? Please and thank you! | ||||||||
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| | #2 (permalink) | ||||||||
| Moderator
Location: San Diego, CA Rep Power: 5 ![]() | The easiest way to find unused ports on all boards, station and trunk, is type the command "list config all". Any ports that do not return a number are unused. If you are looking for assigned ports that do not have a phone attached, type the command "display error" and look for any phones that return error code 513. Type "status station xxxx" if you get "disconnected" in answer, the PBX does not see a phone at the far end. If you are trying to find installed but not used phones, the only thing you can do is walk around and find them. __________________ Do not meddle in the affairs of dragons for you are crunchy and taste good with ketchup. Marty | ||||||||
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| | #4 (permalink) | ||||||||
| Moderator
Location: San Diego, CA Rep Power: 5 ![]() | To elaborate a little, the 513 error code says that the PBX does not see a ringer at the far end. Do not remove all devices that return a 513 error because some equipment does not have a ringer in it. The most common devices are modems and FAX machines. To keep those from showing up type "change station xxxx" and on the right side of the first page you see a field called "test", put an "n" in that field and those devices will stop showing up on the error list. __________________ Do not meddle in the affairs of dragons for you are crunchy and taste good with ketchup. Marty | ||||||||
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| | #5 (permalink) | |||||||||
| Junior Member
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