Witness Server Via Avaya CTI Server? - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

Jamesestes · 11-25-2002, 02:34 PM

Does anyone using Definity also have a Witness Server via the Avaya CTI Server? We have 4 Witness Servers and we have quite a few problems in general, such as calls starting to record in the middle of the call. I was just wondering if anyone else has had this general experience. It seems Witness is always coming out with different patches. :casstet: :casstet:

wildcattdw · 11-26-2002, 08:34 PM

We are running a Witness eBalance server using the Avaya CVCT (DLG to MapD) and we do have some problems with it. Various things, seems we are constantly fighting issues....

Jamesestes · 12-02-2002, 01:10 PM

Thanks Wildcatt. We are currently having trouble with calls starting to record in the middle and we are going back and forth between Avaya and Witness as to who's portion is causing the problem. Vendors so often want to blame the other vendor so quickly, when most of the time the customer does not really care who's to blame but, just want a resolution

!!

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