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Definity, S87xx, CM Definity Servers Support

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Avaya Call Accounting, Hotel Billing, Telephone Reporting, Avaya Compliant Solutions

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Old October 20th, 2004   #1 (permalink)
bjones
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octel 250 tape drive replacement

Our attendant quit and we want to have all calls that go to the attendants console forwarded to various staff members that will have a designated time that they will answer these calls. Does anyone have a suggestion on how to?

Thanks in advance. CC
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Old October 20th, 2004   #2 (permalink)
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G3SI attendant console

If you have vectoring, viola!
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Old October 21st, 2004   #3 (permalink)
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I do have vectoring. What would be the best way to accomplish this. Internally, they want to be able to press a button on the console and then have the calls route to one of 5 people.
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Old October 21st, 2004   #4 (permalink)
bjones
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G3SI attendant console

I need all calls including when somemone hits zero to forward to an individuals 8410D.

thanks,
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Old October 21st, 2004   #5 (permalink)
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G3SI attendant console

I have version 4 software so attendant vectoring is not available.
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