Tone Commander TSG-6 Problems with G3Si PBX - PBX Info Forum | Telephony Resource Tech Tips Community for Avaya, Nortel, Cisco, Panasonic, ShoreTel, Asterisk and more...

scrylejr · 11-11-2009

Need advice/help

We are currently running ~ 150 Tone Commander TSG-6 instruments in 3 different facilities and have recently started experiencing dropped calls and/or re-booting.

The phone instruments have been working fine for almost 2 years on one of our G3Si PBXs but started experiencing the above mentioned issues in the last few days. We installed over 90 of these instruments a couple of weeks ago at another site (G3Si) and they began to fail after just 4 days. I also have roughly 50 TSG-6 phones installed on an S8700 and they are showing errors as well, but are not as bad as the other 2 sites.

We have our Avaya Partner, Avaya and Tone Commander working on this issue, but they all seem to be at a loss at the moment.

Anybody out there using the Tone Commander TSG phones that are having or had a similar problem, and a possible solution - any help would be greatly appreciated.

Thanks

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
What is a G3si?	creative	Definity, S87xx, CM	3	11-27-2007 04:39 PM
Definity G3si add PRI	debailey	Definity, S87xx, CM	3	09-24-2007 12:24 PM
G3SI Unable to add VDN	dmhughes	Definity, S87xx, CM	4	04-15-2006 09:13 PM
Tone Problems	Nortel@Nima	Meridian Systems	7	07-20-2004 02:33 PM
G3SI modem access	telcohell	Definity, S87xx, CM	1	11-25-2002 12:16 PM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)