 December 28th, 2006 | #1 (permalink) | ||||||||
| Junior Member
Rep Power: 0  Country:  | Definity G3si/Intuity question Here is the situation: You call an extension, you get the person's voicemail and there is an option (not stated in the message though) where you can press zero to get out of the voicemail. This option is dropping the caller in to a queue where no one picks up. Does anyone have an idea where this zero option is located? We'd like to disable that option completely. Worse case change the recording so we can direct callers to other extensions/options. Thanks. -- bigj Last edited by bigj; December 29th, 2006 at 12:32 PM. Reason: typo | ||||||||
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| December 29th, 2006 | #2 (permalink) | ||||||||
| Moderator   MSYoung is meddling with dragons
Location: San Diego, CA Rep Power: 8 Gender:  Country:  | Can't help with Unity but in the Avaya Intuity, what you are looking for would be on page three of system features. I would think that Unity would have a similiar system wide setup. You might also ask your question in the Cisco forum where I am sure they are more familiar with Unity. __________________ Do not meddle in the affairs of dragons for you are crunchy and taste good with ketchup. Marty | ||||||||
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| December 29th, 2006 | #3 (permalink) | |||||||||
| Junior Member
Rep Power: 0 Country: | Quote:
I'll take a look at the system features. Thanks. -- bigj | |||||||||
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