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Old 03-26-2008, 06:32 PM   #1 (permalink)
WarrenSilva
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Question Help with Nortel Symposium 4.0

I am looking for some resources to learn more about Nortel Symposium 4.0. I am interested in reporting and real time displays, as well as administration of the switch and routing information. I've had difficulty in finding any training courses that aren't focused on using Crystal Reports with Symposium, which I don't use.

Any suggestions?
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Old 03-27-2008, 07:08 AM   #2 (permalink)
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Real time displays and reports

You may want to look at the ACD for Nortel from T-Metrics. It gives fantastic real time information on your desktop PC and their reports are browser based and anyone with permissions can run them from their desk PC.
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