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 02-17-2008, 12:20 PM | #1 (permalink) | ||||||||
| Junior Member  BabyGurl has no status.
Rep Power: 0  Country:  | Contact Center 6.0 with CS 5.0 issues I have recently been trying to make the Not Ready Reason codes to work on the Contact Center 6.0 and I have built the ADS block and set up everything correctly in the switch and contact center. I have the 1150 sets and I can't seem to figure out why it is not working. I have asked Nortel and they come back with nothing so far. Any ideas. I know the NRAC has to be set to Yes in LD 23. Also the 1150 sets have a special key for the activity codes which doesn't work yet. I built an extra acnt key and it won't work either. What am I missing? Any ideas? Thanks BabyGurl Last edited by BabyGurl; 02-17-2008 at 12:31 PM. | ||||||||
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