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Old 12-14-2006, 03:09 PM   #1 (permalink)
Spanton
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Nortel Contact Recording and Quality Monitoring 6.0
Fyi.
Attached Files
File Type: pdf CRQM SM.pdf (94.2 KB, 63 views)
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Old 05-23-2007, 11:15 AM   #2 (permalink)
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Question
Do you know if it is compatible with SCCS 4?
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Old 05-23-2007, 11:39 AM   #3 (permalink)
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sorry, it is not support on release 4. It is support on 5.0 and up.
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Old 05-31-2007, 08:06 AM   #4 (permalink)
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Good stuff Spanton, Thanks.
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Old 06-04-2007, 02:10 PM   #5 (permalink)
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Thanks john
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Old 06-12-2007, 01:00 PM   #6 (permalink)
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Does anyone already have this application installed? I am taking a look at it and it looks like my company is going to purchase the app. What I am curious about is the ease of administration or if the app is "touchy".

Any info would be welcomed.
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Old 06-12-2007, 03:31 PM   #7 (permalink)
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I am currently running the IP version of the Call Recorder and the Quality Monitoring. Once it's setup correctly, you should not have a problem. The company did not purchase the archive manager and now we have to come up with a method to archive the calls.
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Old 06-13-2007, 11:30 AM   #8 (permalink)
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Glad to hear you're not having any issues. You shouldn't have a problem setting up some sort of backup server. Great information, thanks.
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Old 12-17-2007, 05:12 PM   #9 (permalink)
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check out Call Recording Center : Call Recording Technology Solutions.
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