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Nortel Contact Center Manager
Administration Installation and Maintenance Guide
Product release 6.0 Standard 1.0 November 2005
Step 14. Configure Real-Time Reporting

All Programs > Nortel Contact Center > Manager Administration > Configuration.
Real-time Reporting
In the Maximum Unicast Sessions box, type the maximum number of
simultaneous unicast sessions that you want the server to allow.
Note: The value that you type in this box is used to limit the number of
client sessions and, as a result, the network bandwidth usage. Since each
open display adds CPU load on the Contact Center Manager
Administration server, and adds to the overall bandwidth usage on the
network, you must limit the number of client sessions by typing the number
in this box. After this limit is reached, no further unicast real-time
connections are accepted until one of the existing streams is closed. An
error message is logged on the Contact Center Manager Administration
server to indicate the limit was reached, and a message appears on the
client indicating that the connection is not allowed. For guidance on
entering the appropriate value, refer to the Contact Center Manager
Administration Technical Requirements and Operating System
Configuration Guide.

Clepex

thanks for the info... i will try this later on site. will give you feedback