Home | Register |    
 
Forums         |        Articles          |      Software          |      Portals          |      Resource          |      Wiki      |    White Papers         
 
Go Back   PBX Info :: Your Free PBX, PABX and Telephone Information Resource > PBX SYSTEMS > NORTEL > Contact Center Symposium and ACD
Reload this Page Agent Desktop Display
   SEARCH  
     
User Name Password      
Save ?
Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here.

MerACD

Post New Thread  Reply
 
LinkBack Thread Tools Display Modes
Old 05-20-2008, 07:50 AM   #1 (permalink)
hoizy
Junior Member

Activity Longevity
3/20 16/20
Today Posts
0/0 sssssss94
Rep Power: 5hoizy is on a distinguished road

Total Points:
Donate
Country:

Agent Desktop Display
CCM 6.0
Came in on Monday and the realtime display was locked up. Agent desktop display did not work either. Reset server and realtime came up no problem but the agent desktop display didn't. I still get an error stating the server couldn't log you on....... Any suggestions?
hoizy is offline   sendpm.gif Reply With Quote
Old 05-22-2008, 04:50 PM   #2 (permalink)
tim_abney
Senior Member

Activity Longevity
0/20 15/20
Today Posts
0/0 ssssss391
Location: Duvall, WA
Rep Power: 5tim_abney is on a distinguished road

Total Points:
Donate
Gender:
Country:

Are you talking about CCT agent desktop? Or ADD Tabular display?
tim_abney is offline   sendpm.gif Reply With Quote
Old 05-23-2008, 02:13 AM   #3 (permalink)
Kalahary-Harry
Senior Member

Activity Longevity
10/20 15/20
Today Posts
0/0 ssssss318
Location: South Africa
Rep Power: 5Kalahary-Harry will become famous soon enough

Total Points:
Donate
Gender:
Country:

Send a message via MSN to Kalahary-Harry
Does your IT network admin guy have an alibi between Friday evening and Monday morning? Any changes in network, security policies etc?
Kalahary-Harry is offline   sendpm.gif Reply With Quote
Old 05-23-2008, 12:44 PM   #4 (permalink)
gei_spot
Senior Member
 
gei_spot's Avatar

Activity Longevity
7/20 20/20
Today Posts
0/0 sssss5174
Location: Somewhere in this vast universe on a little rock that looks like a grape.
Rep Power: 11gei_spot is on a distinguished road

Total Points:
Donate
Gender:
Country:

Did you notice if all of your services were up on your server?
__________________
I'm a member of the "PbxInfo Gang"
gei_spot is offline   sendpm.gif Reply With Quote
Old 06-14-2008, 04:58 AM   #5 (permalink)
entropy_increase
Junior Member
 
entropy_increase's Avatar

Activity Longevity
0/20 1/20
Today Posts
0/0 sssssss23
Location: Bangalore
Rep Power: 0entropy_increase is an unknown quantity at this point

Total Points:
Donate
Gender:
Country:

did some one turn off multicasting in your CLAN ?
or did someone change the CCMA send IP adress ?
the other services i would check would be
CCMS_SDP service
IceRTD Service

and also D:\nortel\ICCM\bin
try the MRCV.ini and MRCV.exe tests

and the Multicast tracetool tests
if you didnt know how to run this, i'll make a detailed post later
im too lazy now
entropy_increase is offline   sendpm.gif Reply With Quote
Post New Thread  Reply

« Previous Thread | Next Thread »


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Symposium Agent Desktop Displays websrfr Meridian Systems 2 01-03-2008 12:26 PM
Chatting to agents with Agent Desktop Display John_In_Dakota Contact Center Symposium and ACD 1 10-17-2007 03:02 AM
Standard Agent Display - Time in State cmick Contact Center Symposium and ACD 2 01-19-2007 01:20 PM
Agent Desktop Display Install Problem hached Contact Center Symposium and ACD 3 02-15-2006 05:23 AM
Agent ID on Display telephones....is this controlable? sjforcum Definity Support 4 12-20-2004 03:10 PM

Tags   |   Advertise    |    Media Partners   |    Admin   |   About us   |   Contact Us   |   RSS   


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.0.0
Copyright PBXINFO LLC 2006