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| Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here. |
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| Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here. |
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 04-20-2008, 09:25 AM | #1 (permalink) | ||||||||
| Senior Member 
Rep Power: 0  Gender:  Country:  | password for agent login HI guys, I have a query do we have a option to enter password (Agent ID+password)... when an agent logging in a meridian phone( Exp:1140E....3905...etc....)( Setup is assumed with CC and CS1K) As of now i have seen the option like as soon as we punch in the agent ID proceeding # will directly allow the agent to login via CC( symposium) Thanks in advance..... Kan | ||||||||
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| 04-22-2008, 12:46 AM | #2 (permalink) | ||||||||
| Junior Member
Rep Power: 6 | In a basic setup there is no option to use a password. It only works as you described it agent id and then #. If you wanted something along those lines you would need to use a third party app or contact Nortel Professional services for them to design it for you. | ||||||||
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