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| Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here. |
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| Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here. |
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 08-17-2007, 06:00 PM | #1 (permalink) | ||||||||
| Junior Member 
Location: Barcelona Rep Power: 0  Gender:  Country:  | CC 6 Variables Hi, Does anyone know if there is a way to access the sybase to export in an excel all the variables created at any given CC6. In CC6 you can export all the scripts, you can download almost everything using the builtin excel sheets, except for the variables. In case fatal crash an no backup available for restore, it would be possible to reconstruct all the CC very quick except for the variables. By having a copy it would make it easier. | ||||||||
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| 08-22-2007, 05:42 AM | #2 (permalink) | ||||||||
| Junior Member  Clepex has no status.
Rep Power: 2 Gender: Country:  | open the scripting window on CCMA. right click on script variables and select 'print preview'. you can export it on excel. you can also download the variables using excel. 'scriptvariable' and 'scriptvariableproperties' views are available. | ||||||||
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