| |||||||||
 |
| ||||||||
| |||||||||||||||
| |||||||||||||||
| Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here. |
| Tags: callbycall, cause, info, would |
 |
| | LinkBack | Thread Tools | Display Modes |
 04-30-2007, 12:02 PM | #1 (permalink) | ||||||||
| Senior Member   Rachelle is curious
Location: Lou, KY Rep Power: 9  Country:  | What would cause this info in Call-by-Call I am attempting to attach a Word doc that has screen captures of my call by call data. I don't know if that is working. You see, I am getting Event Browser errors, [Skillset/agent script command failed (14.SS/Agt:10193.Call id:17958237.File:.\uc.cpp/doASMResponse : line 5255)] of this nature. When I look up the Callid number, it is listed as a Transferred call. Then when I look at the other side of the call it all looks normal. Could this error be generating when the caller hits a menu service that then routes the call to the Symposium server? Is that hop a true transfer? Thanks for the time!!! __________________ No matter where you go, there is the Ladies Love Marty Fan Club. :bow2: :bow2: :bow2: Last edited by Rachelle; 05-03-2007 at 10:25 AM. Reason: wanted to remove my attachement | ||||||||
 |   |
|
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
| Thread Tools | |
| Display Modes | |
| |
 Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Second incoming call info on i2002 & i2004 | beckman68 | Meridian Systems | 3 | 03-24-2007 12:10 PM |
| Call by Call info in the report | John_In_Dakota | Contact Center Symposium and ACD | 3 | 07-27-2006 01:59 PM |
| Download user info from Call Pilot | lptech | Meridian Systems | 1 | 03-12-2006 01:36 PM |
| call express info | 1noriko | Meridian Systems | 1 | 03-01-2004 02:55 PM |
| Incoming Call Info | Wildman | Meridian Systems | 5 | 03-27-2003 04:06 PM |
Linear Mode
