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Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here.

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Avaya Compliant Solutions   Nortel Compatible Products    Cisco Compliant Solutions   Free Call Accounting Quotes

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Old March 14th, 2007   #1 (permalink)
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Contact Center 6.0
Any news from the field of how this is? I hear the reporting is easier then in previous version? What problems have you run into using this version?



Thanks Guys!
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Old March 15th, 2007   #2 (permalink)
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I'm currently running CCMA 6.0 and SCCS 5.0, so I don't have the full range of CCMA's power yet, but so far I really really like CCMA web client.

SCCS 5.0 is scheduled to be upgraded to CCMS 6.0 Next Wednesday.
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