| |||||||||
 |
| ||||||||
| |||||||||||||||
| |||||||||||||||
| Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here. |
| Tags: queue, real, showing, stats, time |
  |
| | LinkBack | Thread Tools | Display Modes |
 02-01-2007, 01:09 PM | #1 (permalink) |
| Junior Member  | new queue not showing Real time stats Good Day, So I wrote a symposium script, made reference to it in the master script and tested it, everything works great, with the routing. But no stats show up for it in the Real Time Displays. How to I make it so that the application skillset show up in realtime displays in symposium Web client 4.5. Under Configuration, Historical Statistics, I set "call by call" stat collection method from "none" to "local" for the new application. Any idea why I can't see anything in realtime? The SCCS is 5.0. I Thanks, |
 |   |
| |
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
| Thread Tools | |
| Display Modes | |
| |
 Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Make Queue stats show up in Real Time | Panchanka | Meridian Systems | 2 | 02-02-2007 11:47 AM |
| RCC Historical No Stats - Real Time Stats OK | pabby | BCM and Norstar | 0 | 01-04-2007 03:56 AM |
| Real Time Displays not showing up | spwvol | Contact Center Symposium and ACD | 2 | 12-29-2006 01:56 PM |
| Real Time stats vs. Application stats | John_In_Dakota | Contact Center | 1 | 05-17-2006 09:37 AM |
| symposium real time stats | Meridian Systems | 10 | 12-03-2004 12:39 PM | |
Linear Mode
