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| Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here. |
| Tags: collecting, digits, script |
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| | #1 (permalink) | ||||||||
| Moderator ![]() John_In_Dakota is in need of a long nap.
Location: 1069.7 miles from Tiverton, Ontario (CANADA) Rep Power: 14 ![]() | I have some scripts that I collect a certain digit and depending on the digit I play a certain variable. Ok, what if the person does not enter anything? I have tried this line: IF hold_choice_cv <> 1,2,3,4,5,6,7,8,9,0 THEN OPEN VOICE SESSION PLAY PROMPT VOICE SEGMENT Invalid_Selection_vs END VOICE SESSION but I need to use some of the digits listed above. Thoughts... __________________ Dare To Be The Very Best! | ||||||||
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| | #3 (permalink) | ||||||||
| Senior Member ![]() Rachelle is curious
Location: Lou, KY Rep Power: 11 ![]() | You could always set a default for the script. So, if nothing matched it would go to that skillset. rlc __________________ "This participation is personal and does not represent the United States Census Bureau". They make me say this. | ||||||||
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| | #4 (permalink) | |||||||||
| Moderator ![]() John_In_Dakota is in need of a long nap.
Location: 1069.7 miles from Tiverton, Ontario (CANADA) Rep Power: 14 ![]() | Quote:
__________________ Dare To Be The Very Best! | |||||||||
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