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| Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here. |
| Tags: reports, scheduled, swc |
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Location: Wilkes-Barre, PA Rep Power: 0 ![]() | Reports stop printing Yes. I have this happening too. Right now my DAILY reports have stopped printing as of last Wednesday. Weekly reports are still printing, but I've had to manually run the daily's. Rebooted this weekend, and the same problem still exists.... | ||||||||
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| | #3 (permalink) | ||||||||
| Junior Member ![]()
Rep Power: 7 ![]() | Scheduled Reports Hello, Im facing the same issue, there is a workouround for this 1) Open Task Manager and 'End' the RptAdmin.exe process. 2) On the SWC server, goto \Program Files\Nortel Networks\WClient\Apps\Reporting\Historical\dll and double -click on schestart.exe. => this will correctly start the report scheduler process. 3) Recheck if it is possible to schedule a report to the folder location. Im still not sure if this is a problem with Scheduled Tasks with Microsoft or SWC. Meanwhile that would help if i have more information will post it. | ||||||||
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