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| Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here. |
| Tags: displays, realtime |
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| | LinkBack | Thread Tools | Display Modes |
 03-31-2005, 11:08 AM | #2 (permalink) | ||||||||
| Junior Member 
Location: Midwest Rep Power: 4  Gender:  Country:  | Yes! The Not Ready Reason will show up in Web Client real-time displays. You can add a column for this statistic when you customize a real-time display. The Fat Client does not support this feature for Real-time displays, but you can run reports to show the codes that were entered. Do you have Not Ready Activity Codes set up? | ||||||||
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