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 03-03-2005, 04:20 PM | #1 (permalink) | ||||||||
| Junior Member 
Location: Ohio Rep Power: 7  | recording dig lines on Option 11 How can I see who is logged into an ACD Que and in the ready position? I am getting complaints that no one is answering and that everyone is either at their desk or logged out. I dont believe because I was there once and saw otherwise. | ||||||||
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