area code - PBX Info :: Your Free PBX, PABX and Telephone Information Resource
Home | Register |    
 
Forums         |        Articles          |        Blogs         |      Software          |      Portals          |      Resource          |      Wiki      |    White Papers         
 
Go Back   PBX Info :: Your Free PBX, PABX and Telephone Information Resource > PBX SYSTEMS > NORTEL > Contact Center Symposium and ACD
   SEARCH  
     
User Name Password      
Save ?
Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here.

Tags: ,


Reply
 
LinkBack Thread Tools Display Modes
Old 02-28-2005, 03:08 AM   #1 (permalink)
yossima
Guest

Activity Longevity
0/20 0/20
Today Posts
0/0 sssssssss
Opt 11 lock up

hi all

i want to to identify call from specific areas , for exapmle if my clid is
036372000 i need the 2 first numbers (03) and if it is true i want to play this call an announcement .

i need this command as boolean

10x
  Reply With Quote
Old 02-28-2005, 07:20 AM   #2 (permalink)
Chas2002
Admin
 
Chas2002's Avatar
Chas2002 is scared by papa-bear\'s "not work safe"

Activity Longevity
2/20 19/20
Today Posts
0/0 sssss1682
Location: Gulf Coast
Rep Power: 5Chas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond repute
Country:
Witness ContactStote IP Recording with Nortel

Yos - Is this a Meridian? Do you have Symposium?

Chas2002
Chas2002 is offline   sendpm.gif Reply With Quote
Old 02-28-2005, 07:32 AM   #3 (permalink)
yossima
Guest

Activity Longevity
0/20 0/20
Today Posts
0/0 sssssssss
RE:

hi

we have succession rls 3 and symposium rls 5 and call pilot 2.02 as voice
processing system and as ivr.

10x
  Reply With Quote
Old 02-28-2005, 09:16 AM   #4 (permalink)
Chas2002
Admin
 
Chas2002's Avatar
Chas2002 is scared by papa-bear\'s "not work safe"

Activity Longevity
2/20 19/20
Today Posts
0/0 sssss1682
Location: Gulf Coast
Rep Power: 5Chas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond reputeChas2002 has a reputation beyond repute
Country:
Create a CDN,
Acquire CDN in Symposium,
In Script state something like:

IF CLID = 2223334444 THEN
GIVE RAN
END IF

Route CALL to xxxx.

Where xxxx is where you want to call to be delivered.

In LD 49
IDC your incoming DID to the CDN.

Chas2002
Chas2002 is offline   sendpm.gif Reply With Quote
Old 02-28-2005, 09:28 AM   #5 (permalink)
rwhite
Junior Member
 
rwhite's Avatar
rwhite has no status.

Activity Longevity
0/20 15/20
Today Posts
0/0 sssss1768
Rep Power: 6rwhite is on a distinguished road
RE:

I'm not sure how it works outside the US but
"Where NPA=xxx Route Call yyyy" should be the way to detect calls from an entire area.
rwhite is offline   sendpm.gif Reply With Quote
Old 02-28-2005, 10:45 AM   #6 (permalink)
Guest

Activity Longevity
0/20 0/20
Today Posts
0/0 sssssssss
OK ,

THE NPA IS FROM 3 DIGITS AND MORE , MY AREA CODE IS 2 DIGITS

I FOUND A SOLUTION WITH :

IF CLID = Area_code@ THEN ( if my clid is 03xxxxxxx ) you can put the 03 as area code.

IF ( CLID = 03@ ) THEN
QUEUE TO SKILLSET VIP_sk WITH PRIORITY 1
WAIT 2
GIVE RAN you_are_special_ran_gv
END IF

The following example shows the use of a wildcard in a CLID digit string. All
calls starting with 03
  Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
SPRE codes ycoder Meridian Systems 11 12-11-2006 01:29 AM
Help with LD 86, LD 87 and LD 90 sampicolo Meridian Systems 8 06-24-2003 09:06 AM
New Area Code mikeb Technology Chat 6 06-23-2003 03:24 PM
FFC's not working switch Meridian Systems 4 04-17-2003 08:51 AM
Lost Area Code Wildman Meridian Systems 2 02-10-2003 09:27 AM


All times are GMT -5. The time now is 03:39 AM.

Tags   |   Advertise    |    Media Partners   |    Admin   |   About us   |   Contact Us   |   RSS   

Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.0.0
Copyright PBXINFO LLC 2006