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| Contact Center Symposium and ACD Nortel's Symposium Call Center Server, including Web Client, Symposium Agent and TAPI, also ACD, Meridian Max, CCR, IVR Application Discussion and Support here. |
| Tags: command, delay, execute, session, voice |
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 02-22-2005, 01:14 PM | #1 (permalink) | ||||||||
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| hello we recently upgrade to sucssesion rls 3 , symposium 5 and call pilot 2.02 703t. we use call pilot as voice processing system and importe wav files with application builder. the problem is when i use the open voice session twice on by one and after the play message i use the execute command to execute section but there is a delay with the play voice . the script looks like this VALUE 99: IF NumCount_cv > 1 THEN OPEN VOICE SESSION 13099 PLAY PROMPT WITH LANGUAGE CHINESE VOICE SEGMENT General_2317 END VOICE SESSION DISCONNECT ELSE OPEN VOICE SESSION 13099 PLAY PROMPT WITH LANGUAGE CHINESE VOICE SEGMENT General_2315 END VOICE SESSION ASSIGN NumCount_cv+1 TO NumCount_cv EXECUTE Wrong_Value END IF DEFAULT : IF NumCount_cv > 1 THEN OPEN VOICE SESSION 13099 PLAY PROMPT WITH LANGUAGE CHINESE VOICE SEGMENT General_2317 END VOICE SESSION DISCONNECT ELSE OPEN VOICE SESSION 13099 PLAY PROMPT WITH LANGUAGE CHINESE VOICE SEGMENT General_2316 END VOICE SESSION ASSIGN NumCount_cv+1 TO NumCount_cv EXECUTE Wrong_Value END IF any suggestion 10x | ||||||||
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