Tigher

My voicemail computer crashed, yeah.

Called my vendor and requested a service call to reload software. Their response " Oh no, we can not do that. You do not own that software, so you will need to buy a new or replacement system. It only cost $2k for the DOS version, and 3.5K for the windows version. Which one would you like?"

I said, " No Thank-you" with several other remarks, but we will not go there. I decided to crack the case on the pc and lo and behold, I found my recovery software. Woo Hoo.

So now I have spent the day, restoring and trying to setup this lovely voicemail system. I have it done except a few items. I am hoping someone will have pity on me, so I do not have to go back to my considerate vendor in waiting.

Phone system: Comdial DSU II
Voicemail system: Key Voice

Problems:
1. I can not transfer to extension from voicemail. I am assuming it is the PBX sequence in the call transfer. They are currently set to !, for internal and !,,9 for external.

2. Reception/operator box is 70 and or 888? I can not access this box, but I "see" the messages in the message status program. How can I access them?

3. I want my Reception/operator to be ext. 22 at port 22 can this be done? or does it have to be the extension on port 10? We do not have or need a receptionist, so we have an employee that picks up the operator messages and routes them accordingly.

Any help would be appreciated, I would hate, and I mean hate to go to that vendor and give him any business.

Thanks!