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Cisco Cisco Call Manager Questions and Answers

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Old 03-02-2007, 04:09 AM   #1 (permalink)
mikelo
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Cool conference call

Hi all,

I have a question and see whether ccm can support or not.

IP Phone seeting:
Line1=1111
Line2=2222

Make outgoing call with Line1, after connect, hold this call and make 2nd outgoing call with Line2. Can I initiate a conference call to join together?

cheers,
Mike
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Old 03-02-2007, 08:30 PM   #2 (permalink)
sillejo
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yes, on 4.1.3 and up

But after CM 4.0, each line can handle up to 200 calls each so there is no need to configure 2 lines.

However, let's say for some reason you are on a call and someone calls you on another line. Then you can answer that call, if you want to join the two:
1. Push JOIN Softkey
2. On the next menu, scroll to the calls you want to join and hit the SELECT key. you will see the box with a CHECK in it.
3. Push the JOIN key again to complete the process and put all callers into a conference.

However, Join and 200 calls per line are not supported features on CM 3.x so if you are using an older version you will need to upgrade.
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