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Cisco Cisco Call Manager Questions and Answers

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Old September 13th, 2006   #1 (permalink)
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Cool CCM 4.1(3) and 7905G Phone Reset/Restart

I am unable to reset or restart a 7905G IP phone via callmanager (4.1.3). The problem appears to be a server (one of four in the cluster) as resets/restarts can be done on the phone or via one of the other three servers in the cluster. Additionally, there are no other recognized problems as phones stay registered to the suspected bad server and I am still able to place and receive calls. Any thoughts?
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Old September 15th, 2006   #2 (permalink)
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resets should come from the pub not the other servers. It's important to distinguish wich server can not reset the phone as it is probably not replicating correctly. use DBHelper on the publisher to view the cluster replication.

forcing restes from the subscribers or making changes from the subscriber can cause database syncronization to get whacked.
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Old September 15th, 2006   #3 (permalink)
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Thanks for the insight, Sillejo. I will check those things out at the first opportunity.
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