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Cisco Cisco Call Manager Questions and Answers

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Old 08-04-2006, 03:16 PM   #1 (permalink)
hitechcomm
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CISCO Tech NYC

We need a CISCO tech in NYC 1-3 days every week to do MACS on CISCO Callmaster 7960.
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Please help
Thanks
Ken
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Old 08-06-2006, 07:26 PM   #2 (permalink)
sillejo
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Ken,
The 7960 usually refers to the phone model. The backend equipment is CallManager (servers) and CallManager Express (sits in a router)

Which do you have? Have you tried contracting anyone to make remote changes? MAC's are quite easily done through a VPN. On-site IT staff can place the phone or physically move phones if need be.

When I was a system admin we deployed 250 phones to a human resources division (very non-tech) and we had the IT staff roll the phones with zero Cisco experience between them. I admined remotely and we were up in less than 2 days.

In fact, we admin a sales office in Manhattan from Minnesota.
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